Welcome to Lifeline

Call 800-533-8954 ext. 54076 and mention program code MA858 to confirm your eligibility and sign up for Lifeline.

Woman with HomeSafe checking mail

Welcome to Lifeline

Call 800-533-8954 ext. 54076 and mention program code MA858 to confirm your eligibility and sign up for Lifeline.

Lifeline Medical Alert Systems

CarePlus is pleased to partner with Lifeline to provide members with America’s most trusted medical alert service. As a special benefit to CarePlus members, Lifeline is now offering a discount! Lifeline is an easy-to-use medical alert system that lets you summon help any time of day or night – even if you can’t speak. All you need to do is press your medical alert button, worn on a wristband or pendant, and a Trained Care Specialist will make sure you get the help you need as fast as possible. Lifeline not only provides you with the #1 medical alert system but we also offer you peace of mind.

We welcome your call at 800-533-8954 ext 54076. Please mention Program Code MA858.

Hours: Monday – Friday: 8 a.m. to 8 p.m. EST and Saturday: 9 a.m. to 6 p.m. EST

Lifeline Medical Alert Systems

How Lifeline Works

With a simple press of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Care Specialist 24/7/365.

Call for Help: As soon as you press your help button, or a fall is detected, you are connected to our North America-based, owned, and operated Response Centers.*

Hear a Reassuring Voice: A caring Trained Care Specialist, available 24/7/365, will quickly assess your situation and determine what help to send to you.

Help is On the Way: Our Trained Care Specialist will dispatch the help you need; from a neighbor, family member, or emergency services, and will follow up to confirm that help has arrived.

Our Products

At the heart of our service is a lightweight, waterproof* help button that quickly connects you to our owned and operated Response Centers 24/7/365. Then, a Trained Care Specialist will access your personal care plan, assess your situation and dispatch the help you need whether from a neighbor, nearby loved one, or emergency services. They will also follow up to make sure that help has arrived.

Home Systems

Systems starting at $23.95

Our HomeSafe systems provide help at the press of a button in and around your home, whether or not you have a landline connection. HomeSafe with AutoAlert includes automatic fall detection technology, which calls for help, even when you can’t.*

Man with HomeSafe drinking coffee
Optional Fall Detection

Optional Fall Detection

AutoAlert is designed to detect falls accurately and connect seniors to help, quickly, even if you can’t press the button.*

In-home Communicator

In-home Communicator

When you press your help button, the communicator works like a speaker-phone and speed-dials the response center for direct communication with an associate who is ready to help.

Wide Range of Operation

Wide Range of Operation

Your help button will send alerts from anywhere inside your home, as long as you’re within range of the in-home communicator.

Waterproof Help Button

Waterproof Help Button*

Wear your pendant in the bath or in the shower, where falls are most common.

How Fall Detection Works

Mobile System

Systems starting at $38.95

Our On the Go is a single-piece mobile alert system that includes multiple advanced locating technologies, fall detection capabilities, and 2-way voice communication wherever you go.*

Woman wearing On the Go walking with her daughter
Fall Detection

Fall Detection

On the Go is designed to detect falls accurately and connect seniors to help, quickly, even if you can’t press the button.*

GPS Location Tracking

Five Locating Technologies

On the Go features 5 locating technologies including Advanced GPS so no matter where you are, we can get you the help you want.*

Rechargeable Battery

Rechargeable Battery

The battery lasts up to 5 days on a single charge – we recommend charging on a daily basis.

All-in-one System

All-in-one System

This single-piece system provides fast access to help whenever and wherever you need it.*

Call 800-533-8954 ext. 54076 and mention program code MA858 to confirm your eligibility and sign up for Lifeline.

Monday – Friday: 8 a.m. to 8 p.m. EST and Saturday: 9 a.m. to 6 p.m. EST