My Lifeline Mobile App

Enjoy added peace of mind and connection with the My Lifeline mobile app.

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We have a Lifeline medical alert system to fit your unique needs.

My Lifeline Mobile App

Enjoy added peace of mind and connection with the My Lifeline mobile app.

Contact Us

Included with Your Lifeline Service

How Lifeline's Mobile App Helps You Be There

Subscribers and caregivers can directly access assistance, track system usage and make account updates with My Lifeline. This complimentary mobile app provides quick and easy access to helpful features on any system. Use our app to contact support, test your system, update your contact list and more.

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Connect to support right from the app, so we can troubleshoot any issues.

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Log in to check the system battery status, manage emergency contacts and more.

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Information is automatically updated. Once your account is created, you are all set!

Stay Connected to Loved Ones

My Lifeline Mobile App Home Screen
Get Real-time Notifications

Get Real-time Notifications

Caregivers, friends and family receive real-time push notifications of emergencies, updates and alerts requiring assistance.

Check System Location

Check System Location

Our On the Go systems include advanced GPS location technology for access to help anytime, anywhere. You can check on the location of all On the Go subscribers connected to your account.

Manage Multiple Users

Manage Multiple Users

Helpful for caregivers. Use our app to check and monitor multiple user profiles connected to your account.

Monitor Battery Status

Monitor Battery Status

For home systems, receive notification if the system back-up battery is low. For mobile systems, view live battery status at any time.

How Our Medical Alert Systems Work

With a simple press of your help button, worn as a pendant or wristband, you’ll be quickly connected to a Trained Care Specialist 24/7/365.

Call for Help: As soon as you press your help button, or a fall is detected, you are connected to our North America-based, owned, and operated Response Centers.*

Hear a Reassuring Voice: A caring Trained Care Specialist, available 24/7/365, will quickly assess your situation and determine what help to send to you.

Help is On the Way: Our Trained Care Specialist will dispatch the help you need; from a neighbor, family member, or emergency services, and will follow up to confirm that help has arrived.

The #1 Medical Alert Service in the U.S.

Act Now to Get FREE Shipping and a FREE Key Lockbox with Annual Plans

With a Lifeline medical alert system you have quick access to the help you need 24/7, 365 days a year, whether at home or on the go, ensuring peace of mind for independent living. Simply press your help button and a Trained Care Specialist will assess your situation and send the help you need—whether a friend, family member, neighbor or emergency service.

HomeSafe Landline and HomeSafe Cellular

Home Systems

The HomeSafe medical alert system delivers peace of mind at home, at an exceptional value. No landline required.

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On the Go and On the Go Mini

Mobile Systems

The On the Go and On the Go Mini include advanced GPS so that you can quickly get the help you need anytime, anywhere.

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Find the Right System for You

Lifeline’s easy-to-use medical alert systems offer help and peace of mind whether you’re at home or on the go. We can help you find the right solution to fit your lifestyle.

Take our short product selection quiz to see what system is right for you.

Request More Information

Complete the form below to have a Lifeline Sales Consultant contact you. They will walk you through the medical alert system options and pricing and help you find the best solution for you. Or you can call us:

855-681-5351 (Monday-Friday 8 a.m. to 8 p.m. EST and Saturday 9 a.m. to 6 p.m. EST)

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